Frequently Asked Questions

Popular Questions

What can we help with today?

Our home health care business offers a wide range of services, including nursing, nursing assistant, social work, speech, physical, and occupational therapy, management of personal injury cases, management of medication at home, services for individual assistance, total care, room and board, habilitation, transition to employment, respite, attendant care, day treatment, and companion care. 

Home health care services are generally available to anyone who needs medical or support services in their home. This can include people of all ages, from infants to seniors, who are recovering from an illness or injury, living with a chronic health condition, or experiencing mobility or other challenges that make it difficult to live independently. 

To schedule home health care services, you can contact our office by phone or email. Our team will work with you to assess your needs and create a personalized care plan that meets your goals and schedules. We will also coordinate with your healthcare providers and insurance company, as needed, to ensure that you receive the care you need. 

Yes, you have the right to choose your own home health care provider. At our company, we offer a wide range of services and professionals to meet the diverse needs and preferences of our clients. We are committed to providing personalized care that meets your unique needs and goals, and we will work with you to find the right provider for you. 

The cost of home health care services can vary depending on the services you need, your insurance coverage, and other factors. We recommend that you contact our office to discuss your specific needs and get an estimate of the costs involved. We will also work with you to identify any insurance or financial assistance that may be available to help you pay for home health care services. 

Many insurance plans, including Medicare and Medicaid, cover some or all of the costs of home health care services. We recommend that you check with your insurance provider to learn more about your coverage and any requirements that may apply. Our team can also help you understand your coverage and identify any financial assistance that may be available. 

We accept a variety of payment methods, including insurance, private pay, and credit cards. If you have insurance coverage for home health care services, we will work with you to determine your out-of-pocket costs, if any, and to help you understand your insurance benefits. If you are paying privately, we can provide you with an estimate of the costs involved and discuss payment options that may be available to you. 

Our home health care services are generally available 24 hours a day, 7 days a week. We understand that the needs of our clients can change unexpectedly, and we are committed to providing timely and responsive care to meet those needs. If you have any special requests or needs, please don't hesitate to let us know. 

We understand that circumstances may arise that require you to cancel or reschedule home health care services. If you need to cancel or reschedule services, please contact our office as soon as possible so that we can make the necessary arrangements. Depending on the timing and nature of the request, there may be fees or other charges associated with canceling or rescheduling services. 

In some cases, we may be able to provide assistance with transportation to appointments. However, this will depend on the availability of our staff and the specific needs of our clients. If you need help with transportation, please contact our office to discuss your needs and to see what options may be available to you.